Dollar Follower
How can we empower users to purchase goods that reflect their values?
The Project
The continued consolation of corporations makes it increasingly difficult for socially conscious consumers to know who they are supporting with their purchases. To bridge this knowledge gap I designed Dollar Follower, a mobile application that connects socially conscious consumers to information about the companies behind a product and the policies they support.
My Role
UX Research, UX Design
The Users
Our users consisted of socially conscious consumers who I divided into two user segments. The first is made up of Millennials interested in social justice topics, with previous experience using common digital platforms. The second are Middle-aged individuals with liberal ideals and the income to make elastic purchasing decisions.
Personas
As-Is Scenario
After defining our users I chose to relate to them through an as-is scenario describing how they would choose between two similar products based on each producer’s values.
User Goals
I created 2 user goals to summarize what our users wanted to get out of the experience I was designing for:
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Feel like their purchases support companies alighted with their best interests.
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Access relevant information about corporations in a way that does not disrupt their shopping experience.
Metaphor
To create a familiar experience I based part of the design on the user experience of a price scanner to create a metaphor for capturing invisible information from a product and communicating it to a user.
Sketches
I started designing the interface by sketching out screens and how the user would interact with them.
Low Fidelity Wireframes
Developing the sketches further I created low fidelity wireframes.
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UI Patterns
While designing the low fidelity wireframes I incorporated several common user interface patterns to create a smooth experience that accomplished the user goals.
To-Be Scenario
Before progressing any further, I ran through the as-is scenario in the context of using Dollar Follower to assess if my rough design had relieved our users’ pain points.
Visual Identity
To define the visual identity for Dollar Follower I chose a color palette and designed a logo for the app.
Color Palette
A pallet of greens was chosen for their connection to ethical consumption and association with currency.
Logo
The logo combines a “D” and “F” creating a fluid path starting at Two points and ending at one, much like the experience of comparing products with the app.
The Result
The context-aware, user-focused process behind Dollar Follower produced a design that empowers consumers to easily purchase products that align with their values.
